FAQ’s

If your order is placed by 5pm it will be dispatched within 48 hours (not applicable at weekends).

All orders are dispatched on a 48h delivery service, except on weekends.

You will receive an email notifying you that your order has been dispatched. On the day of delivery you will receive a text notification with a 1 hour delivery window.

Delivery will be made between 8am - 7pm. Your text notification will give you an option to amend the delivery time if required.

If you will not be in for your delivery, please request an alternative delivery option offered on the notification text. These include leaving with a neighbour or in a safe place. Redelivery will be attempted 3 times before returning to sender. We cannot be held responsible for missed delivery.